Why Tenant Screening is the Most Important Thing You'll Do as a Landlord
One bad tenancy can cost $15,000–$40,000 in lost rent, legal fees, and repairs. A thorough, consistent, and legally compliant screening process is the best investment you can make as a Canadian landlord.
Step 1: Create a Standardized Application Form
Use the same application form for every applicant to avoid any perception of discrimination. A good Canadian rental application should include:
- Full legal name and current address
- Employment status, employer name, position, and income
- Previous rental history (addresses, landlord names, and contact information)
- Names and ages of all occupants
- Pet ownership details
- Written consent for a credit check
Step 2: Verify Income
A commonly used rule of thumb is that a tenant's gross monthly income should be at least 3x the monthly rent. Acceptable income verification documents include:
- Recent pay stubs (last 2–3)
- Letter of employment on company letterhead
- T4 or Notice of Assessment for self-employed applicants
Step 3: Run a Credit Check
With written consent, pull a credit report. Look for:
- Credit score (650+ is generally considered acceptable)
- History of collections or judgements
- Payment patterns on existing obligations
Rent Detective's built-in credit consent and check process makes this fast, compliant, and secure.
Step 4: Contact Previous Landlords
This step is underused but invaluable. Call — don't just email — previous landlords and ask: Did they pay on time? Did they give proper notice? Would you rent to them again? A previous landlord who hesitates or gives vague answers is a red flag.
Step 5: Stay Human Rights Compliant
You cannot reject an applicant based on protected characteristics. In Alberta, Ontario, and BC, source of income (including government assistance) is also a protected ground. Make decisions based on objective, documented criteria only.
Document Everything
Keep records of all applications received and your rationale for decisions. This protects you in the event of a human rights complaint.